+1.800.45FIXPC (34972)

In house  (Carry-in) PC Support

75/hr

Includes work with personal computers and personal computer peripherals such as printers, modems and drives. Time billed in 30 minute increments. Minimum Charge (1 hour).

Standard On-Site PC Support

95/hr

See Above description. Note: this does not include follow-up work to complete a prior day’s job where the remaining work is less than an hour. Work in this case is billed according to the actual time necessary to finish the job. Time billed in 30 minute increments after 1st hour.

Basic Networking Support

95/hr

Includes work with, but not limited to, Ethernet hubs, switches and SOHO Routers, LAN, Connectivity, RJ45 cabling issues, basic windows server setup, upgrades optimization & troubleshooting, print servers, NAS, broadband installations basic wireless and most server-based software installations such as server backup and antivirus. Time billed in 30 minutes increments after 1st hour. Minimum Charge (1 hour).

Advanced Networking Support

115/hr

Includes work with, but not limited to Microsoft SQL & SharePoint, Client VPNs, IIS,DNS Servers, VOIP, hardware firewalls, server RAID, Business Router Configurations, managed switches, advanced wireless, server security, Terminal server and e-mail servers (Microsoft Exchange, iMail, Blackberry) Billed in 30 minutes increments after 1st hour. Minimum charge Minimum Charge (1 hour).

Wide-Area Networking Support

120/hr

Includes implementation and support of wide-area (office-to-office) networks and cloud virtualization.

Remote PC Support

90/hr

Remote support software utilized. Charged in 15 minute increments. Minimum charge: $25.00

Remote Basic Server/Network Support

100/hr

Remote support software utilized. Charged in 15 minute increments. Minimum charge: $25.00

Remote Advanced Network Support

110/hr

Remote support software utilized. Charged in 15 minute increments. Minimum charge: $25.00

Telephone PC Support

90/hr

Charged in 15 minute increments. Minimum charge: $25.00

Telephone Server/Network Support

100/hr

Charged in 5 minute increments. Minimum charge: $25.00

PC Training & Instruction

80/hr

Training on-site or at our Office. Time billed in 15 minutes increments. Minimum charge 30 minutes.

After Hours Support & Emergency Work

20/hr+

After-hours & weekend support available on a limited basis at the applicable rate per hour +20/hr. We reserves the right to bill at a higher rate per hour (std rate+$10/hr) where 9:00 to 5:00 emergency work is requested and our response is within 120 minutes. Every attempt by our stuff will be made to cover emergencies.

15116 Ventura Blvd, Sherman Oaks, CA 91403